Unique design innovations.
World class technologies.
Connecting everyday people to medicines.
Maximizing the efficiency of Patient Assistance Programs (PAPs) is critical in achieving the greatest possible access to life changing medicines for the under- and un-insured. Covance, the innovators in Patient Assistance Programs for the last 30 years, has the experience and capabilities to design and deliver programs that will achieve your current goals, building-in flexibility to evolve with the unique needs of your products, patients and providers into the future.
Covance Patient Assistance Programs are designed to optimize patient engagement and program qualification with the appropriate use of technology, with built-in program flexibility to evolve with your product throughout its life.
Experienced, flexible and proven program design and delivery
Achieve greater cost-efficiencies with an around-the-clock delivery model
Reduced risk and greater access to skilled resources with multi-site call centers
Maximize program efficiency, and deliver data driven insights with robust processes and the use of proven, world-class technologies
Ensure regulatory compliance, patient safety and data integrity
Efficiently dispense free prescription medication through our comprehensive non-commercial pharmacy
A unique design approach that ensures maximum program efficiency over the life-cycle of your product(s):
- Proven, best-in-class technologies that offer a high degree of automation for processing patient applications and re-enrollments, making eligibility determinations, and completing shipments and refills
- “Around the clock” delivery model leveraging Covance’s talented global team members to significantly improve speed to inquiry resolution and program cost efficiency
- Highly skilled, multi-location US call center experts specializing in service delivery across all therapeutic areas, particularly in complex markets.
- Comprehensive non-commercial pharmacy services that seamlessly integrate with the program for accurate and timely product fulfilment
- An unrelenting focus on delivering a positive patient experience and data driven insights that inform you of patient, product and market developments
- Complete and reliable compliance and safety monitoring capabilities