Adherence in Healthcare

We believe that an effective adherence program address not only treatment issues – such as cost and forgetfulness – but also the underlying psychological barriers patients face, such as fear of side effects, or poor self efficacy. Our Behavioral Coaching™ approach, developed in conjunction with one of the nation's thought leaders in health behavior change, utilizes principles of behavioral psychology to support patients’ needs and achieve desired outcomes. While every product and patient population is different, these programs have improved medication adherence as much as 30 percent. This translates into better health outcomes.

Our approach includes several components that we tailor to the particular product and patient population:

  • Risk stratification of patients to identify the best targets for intervention and to maximize your resources.
  • Personalized patient interventions that employ behavioral techniques to identify and address potential barriers
  • Provision of or coordination with existing programs that provide support with common treatment barriers, such as cost, forgetfulness, or disease/product knowledge
  • Behavioral Coaching™ to help the patient realign his or her behaviors and values in a way that builds intrinsic motivation
  • Care team coordination with the prescribing physician or other professionals to increase success and ensure integrated care
  • Predictive disease models to help you understand your patient population, the challenges they face, and how these challenges change and affect behavior over time
Patient speaking with doctors.