Toll-free reimbursement hotlines: Overcome payment barriers and improve access to your product with a reimbursement hotline.
Covance's InTeleCenter® contact center agents build customer loyalty to your product through identification and resolution of complex coding, coverage, and reimbursement issues. Maintain market advantage by employing best-in-class reimbursement call center technology and professional, experienced Covance reimbursement staff to educate customers about your product and build your payer market.
InTeleCenter® staff are reimbursement specialists that:
- Verify insurance benefits for your product on behalf of patients or providers
- Remove obstacles standing in the way of treatment for patients
- Resolve coverage and payment issues that may arise