Helping to Minimize the potential for errors and delays

To help your investigator sites deliver optimal performance, Covance's Investigator Support team works closely with them so you receive the most data points.  Covance strives to provide the most innovative services, including the industry's first automated kit production facility to more quickly and efficiently build visit specific, custom kits for patients.  This service, along with Covance's automated re-supply process, reduces the burden on your investigator site staff.

Your Covance Investigator Support team provides:

  • Global investigator call centers, staffed by multilingual professionals, available 24 hours a day, seven days a week
  • Extensive custom training services
  • Protocol-specific investigator training manuals
  • Materials available in 7 standard languages
  • On-site or web-based training services including an instructional DVD translated into 7 languages
  • Interactive CD-ROM training tools

e-Learning Training Demo: Your Study Done Your Way

Learn how a protocol specific e-learning training is designed to consistently meet the needs of your investigator sites and foster productive relationships through the life of your study.

UPS Express Critical Label

Create a Covance UPS Express Critical Label

Create a UPS Express Critical shipping label.

Kit Ordering

Order kits online with the Kit Resupply Order Form.

inSITE Newsletter

Subscribe to the inSITE newsletter and stay up-to-date on investigator support services training, news and information.

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Customs Closed / Public Holidays Calendar

Download the 2012 calendar for customs and public holidays.