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Interactive Voice & Web Response Services (IVRS/IWRS)
Overview
Covance IVRS/IWRS — A World of Experience

Managing a clinical trial takes more than an IVRS/IWRS. It takes access to experts at every step of the way. Covance is one of the largest full-service CRO's with a dedicated in-house team that provides customizable and comprehensive IVR/IWR and drug supply management services. Our staff of PhD statisticians and physicians are on-hand to ensure that the technology solution you select optimize your clinical trial results.

What Services Are Available?
Regardless of the scale, duration and complexity of your study, Covance has a solution to meet your needs.
  • Customized IVR/IWR platform Our most advanced technological platform. This system enables users to utilize both phone and web for patient screening, enrollment, randomization and drug supply management.

    • Fully web-integrated platform
    • Access to Ad-Hoc reporting capabilities The ad-hoc reporting capabilities enables users to build their own reports online and query trial data in real-time, in the format that works best for them.
  • Customized IVR-only platform For those studies that require only an IVR. This flagship service leverages a fully customizable platform that can be programmed to accommodate the unique preferences of each sponsor.
  • Express Suite of IVR services High-quality, cost-effective, off-the-shelf service solution for fast start-up. If your study is small and has straightforward parameters, then the Covance Express SuiteSM of interactive voice response services may be your answer.
Which Service Meets Your Needs?
Which service option best fits your particular study? Take a minute to answer a few questions so that we can direct you to the most appropriate solution for your needs.

Related Areas:
Clinical Research (Phases IIb-IIIa)
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