Covance IVR/IWR Customized Service Offering
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Covance offers a state-of-the-art Interactive Voice & Web Response service (IVRS/IWRS) for randomization and drug supply management. This service platform provides customers the unique combination of world-class technology, in-depth clinical trial expertise and extensive multinational clinical resources.
System Highlights
- Complete Web-Integration: Perform transactions over the phone or the web
- Advanced Real Time Reporting
- Customized graphical and tabular reports with drill down and filtering
- Create unlimited reports at any time and export data to your desktop with the ad-hoc report builder
- 24 Hour Support: 24/7 technical support included with every system
Key Benefits
- Reduced Drug Waste: Dramatic reduction of drug overage in a clinical trial, providing significant costs savings
- Flexible Clinical Site Management
- Site management activities, such as site activation/ deactivation and adjusting screening/randomization limits can be done instantly on the web.
- Drug supply parameters such as trigger levels, buffer levels, and visit projection windows can be adjusted as needed throughout the course of the study
- Implementation of Complex Randomization Schemes: Covance IWRS allows easy implementation of complex randomization schemes such as:
- Multi-factor stratification
- Dynamic allocation algorithms
- Adaptive trial designs for changing randomization schema mid-study
- Tight Control Over Drug Supply: Unparalleled level of control over drug supply management, such as:
- Creating and adjusting drug supply strategies
- Handling lot expiration at depot and site levels
- Managing temperature excursions for cold-chain products
- Handling drug returns and reconciliation
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