Interactive Voice & Web Response Services (IVRS/IWRS)
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Most technology is not as intuitive as some companies would lead you to believe. Without broad clinical expertise and experience managing a variety of clinical trials, it can be a daunting task to understand how to apply a new technology platform to a unique, ever-evolving study.
As one of the only full-service drug development services companies with a dedicated, in-house IVR/IWR team, Covance IVR/IWR project managers have access to, and routinely interact with clinical project managers, physicians, and Ph.D. statisticians. Because Covance has this expertise in-house and on-hand, project managers can guide clients on the best way to utilize their technology platform to drive total trial efficiencies. Some ways that Covance will deliver total trial benefits:
- Utilize PhD statisticians and physicians to routinely review sponsor protocols.
- Mitigate risk and react more quickly to trial changes and issues.
- Identify innovative ways to utilize IVR data to drive trial efficiencies, improve trial performance and deliver ROI benefits.
- Maximize efficiencies and cost savings when utilizing multiple Covance service offerings. (Download our case study "Streamlining Data Reconciliation" PDF to see how one sponsor realized ROI benefits from utilizing Covance Central Laboratory services and IVR.)
Standing Clinical IVR Advisory Board
As further testament to our commitment to improving clinical trial performance through the use of technology, Covance has an established Clinical IVRS advisory board. This board is comprised of VP and Executive level individuals across Covance. Specifically, the following individuals sit on the board:
- PhD statistician
- 3 physicians (including the Sr. VP of Medical and Scientific Affairs)
- Global head of drug safety
- 2 Senior Clinical Project Managers
- Executive Director of Regulatory Affairs
- As well as individuals from our Market Access and Central Labs units
The members of this board have over 156 years of industry experience. They are committed to improving the overall performance of our client's clinical trials by using the IVR data on-hand in new, innovative ways. |
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