Central Laboratory Services
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Unsurpassed Clinical Trial Management
We understand you are working under budget constraints and tight timelines. It's imperative you get your product to the market as quickly as possible.
Regardless of the size and scope of your project, we can provide the project management resources and technical expertise you need to be successful. Almost 30% of our staff members work directly in our Clinical Trial Management Services department and provide a variety of services, including:
- Experienced Clinical Trial Management Teams organized by client that will remain on your project throughout the duration of your study
- A dedicated global project leader who streamlines communications on the laboratory study design, implementation and reporting
- LabLink — a web-enabled tool that provides you with near real-time access to your laboratory data
- Proactive monitoring of the milestones of your clinical trail study with our proprietary LabMonitor™ — a proprietary, internal project monitoring tool that enables our project managers to proactively monitor the milestones of your study
Global Investigator Training & Call Center Support
Covance Central Laboratory Services has serviced more than 50,000 investigator sites worldwide. In 2003, Covance was rated the "best overall" contract research organization (CRO) to work with, according to a U.S. CenterWatch study.
We take pride in our commitment to servicing investigator sites in every aspect of clinical trial laboratory data collection, shipping and reporting.
Investigator Site Training
Covance offers extensive training for investigator sites from the beginning of the study through its completion. We offer on-site or Web-based training to investigators, study coordinators and any other personnel involved in specimen collection, processing or shipping of laboratory specimens. To support your investigator training efforts, we provide training manuals, videos and specimen collection requisition forms within patient kits. We offer training and materials in many different languages to support your worldwide training needs.
Investigator Call Center Support
The Investigator Call Center is responsible for the primary contact with active investigator sites during a clinical study. Primary contact involves patient safety information, panic and alert value conveyance, patient information verification and specimen transport/handling questions or issues. Because our call center staff has access to the protocol-specific database, they can answer questions when they are presented. Members of our call center staff can provide investigator support in up to 19 different languages. |
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